Virtual assistant for ecommerce
Virtual assistant for ecommerce stores
A managed VA team for online stores: product listings, order and inventory updates, customer email, supplier follow-ups and reporting, during US business hours.
What we handle
Listings, orders and customer email, handled
A managed team takes it off your plate, with QA built in.
Included
Product listings
Listings created and updated, with titles, descriptions and images checked before they go live.
Included
Orders and inventory
Order status, stock levels and supplier follow-ups kept current.
Included
Customer email
Customer questions answered from your templates and policies, with anything unusual passed to you.
Included
Reporting and data
Sales, returns and inventory data pulled together on a schedule.
What we cover
Your store, kept current
Online sales were 17.1% of all US retail sales in the second quarter of 2026 (US Census Bureau), so customers expect fast answers and accurate listings. Here is what our team covers.
Ongoing
Inbox and orders
Customer emails answered from your policies, and order issues such as late shipments and address changes followed up.
Ongoing
Stock and listings
Stock levels checked against your inventory, and listings paused or updated when something runs out.
Ongoing
Suppliers
Purchase orders tracked and suppliers chased for delivery dates, with anything late flagged to you.
On schedule
Store report
Sales, returns and top products pulled into one report, so you see the week at a glance.
Why Opteamus
A team, not a single freelancer
A lead manages the work and a QA review checks it before it reaches you, and if someone is not the right fit, we change who works on your account at no extra cost. For the books, see ecommerce bookkeeping. Opteamus LLC is a US company based in Torrance, California. Our team works from Dhaka, Bangladesh, during US business hours, which is how we keep offshore rates.
FAQ
Common questions
What can a virtual assistant do for an ecommerce store?
Product listings, order and inventory updates, customer email, supplier follow-ups, data entry and reporting.
Can you handle my bookkeeping too?
Yes. Our accounting team handles ecommerce bookkeeping from $15 an hour. See ecommerce bookkeeping.
How much does it cost?
Managed VA support starts at $10 an hour, with QA and management included, and begins with a one-week trial.
What hours do you work?
US business hours. Our team is based in Dhaka, Bangladesh, and works on US time, so you can reach us live during your working day.